Privacy Policy

PRIVACY NOTICE

Last Updated: April 17, 2026

Thank you for visiting our website, which is operated by AuraGlint Hub (the "Company"). We are committed to providing an exciting and safe online shopping experience and an elevated level of personal service. This commitment includes respecting and protecting the privacy of your personal information.

This privacy policy describes the types of information we collect from and about you when you visit our website (the "Site"). By using the Services, you agree to the collection, use, and disclosure of your information as described in this privacy policy, including the transfer to and storage of your personal information in the United Kingdom, United States, and Hong Kong, and agree to the Terms of Use which are incorporated by reference.

Q: What information does the Company collect?

A: The Company collects information directly from your interactions with us (purchases, newsletters, customer service inquiries), information you provide about third parties (for shipping/gifts), and information collected automatically through cookies, pixel tags, and log files to enhance your shopping experience and provide analytics. We may also acquire information from third-party sources to validate addresses or demographic data.

Q: What are my Tracking Options?

A: We use four categories of cookies:

  1. Strictly Necessary: Essential for browsing and cart management.

  2. Performance: Aggregated data used to improve Site functionality.

  3. Functionality: Remembers your preferences like currency and country.

  4. Targeting: Delivers relevant advertisements and measures campaign effectiveness. Note: Our system may not respond to "Do Not Track" headers from all browsers.

Q: How does the Company use the information collected?

A: We use your data to:

  • Validate, confirm, verify, and track your orders.

  • Enhance and customize your online shopping experience.

  • Protect the security and integrity of our business against fraud.

  • Provide customer support via email at support@auraglinthub.com.

Q: What information does the Company share with others?

A: We may share information with Company Affiliates, Co-Marketing Partners, and Service Providers (logistics and payment processors). We also reserve the right to disclose information to legal authorities to comply with law enforcement or fraud protection requirements. In the event of a sale of business, your data may be transferred to the acquiring entity.

Q: How can I view, update or remove my information?

A: You may exercise your rights to request that we delete or restrict access to your personal data by contacting our Customer Service Department at support@auraglinthub.com.

Q: What are California Privacy Rights?

A: California residents may request a copy of the "California Privacy Rights" notice by emailing support@auraglinthub.com with "Attn: California Privacy" in the subject line.

Q: What about children's privacy?

A: The Site is not intended for children under the age of eighteen. We do not knowingly collect information from minors. If we learn a minor has provided data, we will remove it from our files.

Q: What about security?

A: We use Secure Socket Layer (SSL) technology to encrypt sensitive information (like credit card data) during transmission. While we take administrative and technical steps to safeguard your data, no network is 100% secure.

Q: Where and for how long is my data stored?

A: Your information may be stored and processed on servers in the United Kingdom, United States, and Hong Kong. Data is retained only as long as necessary for the fulfillment of the purposes for which it was collected or as required by law.

Q: Whom do I contact if I have additional questions or concerns?

A: We welcome your questions. Please contact the Customer Service team of AuraGlint Hub via email at support@auraglinthub.com. This includes all unsubscribe requests, privacy-related questions, and complaints.

If you believe we have not addressed your concerns, you have the right to lodge a complaint with a supervisory authority in the United Kingdom or the country where you reside.